Shipping policy

Processing Time: Orders are typically processed within 1-3 business days after payment is received. 

Shipping Rates: Shipping rates are calculated at checkout based on package size, weight, and destination. Available shipping options will be displayed during checkout.

Delivery Times: Estimated delivery times vary by location and carrier. Most orders within the United States arrive within 3-7 business days after shipment.

Tracking Information: Customers will receive a shipping confirmation email with tracking information once their order has shipped.

Shipping Delays: GroomRest is not responsible for delays caused by carriers, weather conditions, holidays, or other circumstances beyond our control.

Damaged Packages: If your order arrives damaged, please contact us within 7 days of delivery at: groomrest.llc@gmail.com and include photos of the damage.

Custom Orders: Custom-sized GroomRest stools may require additional production time. Estimated production and shipping timelines will be provided before purchase. 

Shipping Locations: GroomRest ships to the United States and select international destinations. Available shipping options and rates are calculated at checkout based on the delivery address. Promotional free shipping offers apply only to U.S.